Introduction
We prioritise your privacy and we will never sell any personal information you provide us with to third parties. This Privacy Policy outlines the information we collect, how we use it, and the measures we take to keep your information secure. Any and all personal information you provide us with must be accurate and true, and you must notify us upon any changes to your personal information.What data do we collect?
- Name
- Address
- Registration email
- Phone number
- Country of residence
- Educational history
- Web browser type and version/ operating system
- Login details including time/date and IP address
- History of information you have entered into the site
- Any comments you make on the site
- Any notes you have made on the site
- Any messages or reviews you have left on the site
How we use your data
We need your personal data to enter a contract with you when you agree to use and make purchases on our website. We only use data that are in line with our business interests and to provide you with the best experience on our website. Data that you provide us with will be kept for as long as you have an active account with us to allow us to manage your access to our services. If your account is inactivated, we will keep your data in case you wish to restore your account. You maintain your right to withdraw your consent to us handling your data at any time and to request that we delete it.We may use your data to:
- Provide and manage access to the site and our products/services
- Personalise your experience
- Contacting you with emails/communication you have opted into (you will always have the option to opt out from any form of communication from us)
- Market research
- To record any referrals you have made from your account
- To track, notify and award your entry into surveys and contests
Sharing your data
The website will not share your personal information with third parties, except as required by law or as necessary to provide our services. We may share your information with service providers who assist us in providing our services, such as payment processors, data security organisations and customer support providers. These service providers are required to maintain the confidentiality of your information and to use it only for the purposes for which it was shared.How and where do we store your data?
Data security is a priority to us and so we take all the reasonable steps to ensure we keep your data we collect safe. We use a GDPR compliant vendor to store your data and any data transferred is encrypted and not stored in plain text. We retain data so that in the case the users choose to resubscribe we are able to restore their account. We will only keep your personal data as long as we have your permission to keep it and as long as we need to.Under the GDPR you have:
- The right to be informed about our use and collection of your personal data.
- The right to access, correct or request deletion of your personal data we hold.
- The right to restrict processing of your data.
- The right to data portability.
- Rights with respect to automated decision-making and profiling.
Cookie Policy
What are cookies?Cookies are small text files that are stored on your computer, smartphone, or other device when you visit a website. They are used to collect information about your website browsing and to remember your preferences, such as language and font size. This makes it easier for you to use the site again.
Types of cookies
There are two main types of cookies: session cookies and persistent cookies. Session cookies are temporary and are deleted when you close your web browser. Persistent cookies remain on your device for a specified time period.
- Essential cookies: These cookies are necessary for our website to function properly. They allow you to log in and access your account and remember your preferences and settings.
- Performance cookies: These cookies help us understand how you use our website and improve its performance. They collect information about your browsing behaviour, such as the pages you visit and how long you spend on them.
- Functional cookies: These cookies allow us to provide personalised content and remember your preferences, such as language and currency.
- Advertising cookies: These cookies are used to display personalised advertisements based on your interests and browsing behaviour.
We use cookies to:
- Improve the performance and functionality of our website.
- Enhance your experience by remembering your preferences, such as language and font size.
- Provide customised content and advertising.
- Analyse how our website is used, such as how many visitors we receive and what pages they visit.
Third-Party Cookies
We may use third-party services, such as Google Analytics, to collect information about your use of our website. These services may use cookies to track your website browsing and to provide us with anonymous statistics about our website usage. We have no control over their cookie usage.
Control and Delete Cookies
You can control and delete cookies through your web browser settings. You can also use tools, such as the "Cookie Auto Delete" browser extension, to manage and delete cookies automatically. Please note that deleting or blocking cookies may affect your ability to use some features of our website.
Breaching this policy
If we believe there has been a breach of our privacy policy, then we may take any action we see as appropriate. These actions include but are not limited to:- Immediate and potentially permanent withdrawal of your right to use our site. Issue of a warning against you.
- Legal action against you.
- Legal action against you to settle any costs incurred by the breach.
- If OSCE Toolbox has any reason to believe that you are using the site in an unlawful or damaging manner, we maintain the right to disclose any personal information or data about you to the relevant and necessary parties, which will be decided by our opinion.